The terms "We" / "Us" / "Our"/"Company" individually and collectively refer to NEELADRI SOFTWARE SOLUTIONS PVT. LTD. and the terms "You" /"Your" / "Yourself" refer to the users.


This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.


This Privacy Policy is a legally binding document between you and NEELADRI SOFTWARE SOLUTIONS PVT. LTD. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same.


This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.


Please read this Privacy Policy carefully. By using our services, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.


By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.



INFORMATION WE COLLECT:-

We collect information that you provide directly to us, such as when you create an account, make a purchase, request customer support, or communicate with us. This may include:

• Personal Information: Name, email address, phone number, billing address, and payment information
• Account Information: Username, password, and account preferences
• Transaction Information: Details about products or services you purchase from us
• Communication Information: Records of your correspondence with us
• Technical Information: IP address, browser type, device information, and usage data


HOW WE USE YOUR INFORMATION:-

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Personalize and improve your experience


INFORMATION SHARING AND DISCLOSURE:-

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets


DATA SECURITY:-

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.


COOKIES AND TRACKING TECHNOLOGIES:-

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


YOUR RIGHTS:-

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Data portability

To exercise these rights, please contact us using the information provided in the Grievance Redressal section below.


CHANGES TO THIS PRIVACY POLICY:-

The internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.


GRIEVANCE REDRESSAL:-

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Mr. Biswajit Panda ("Grievance Officer").

Biswajit Panda (Grievance Officer)
bpanda@nldsoft.com
NEELADRI SOFTWARE SOLUTIONS PVT. LTD.
Ph: +91 7750963445


If you have any questions about this Privacy Policy, please contact us at the above mentioned details.